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Contact Us

We would be delighted to hear from you!

Kindly use the webform below for any questions or feedback.

  • Could not find the answer? consult our Help Center
  • To return your order, submit your online request via the Online Return Form
  • Reach out to our Customer Service (Hotline) at 03 8601 1888 for further assistance.

  • CS Operating Hours

    • Monday - Friday: 8am to 9pm
    • Weekends and Public Holidays: 9am to 6pm

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Business and Mailing address:

Ecart Services Malaysia Sdn. Bhd. (983365-K)

Level 20, Menara Worldwide,

198, Jalan Bukit Bintang,

55100 Kuala Lumpur, Wilayah Persekutuan

Registered address:

Ecart Services Malaysia Sdn. Bhd. (983365-K)

Block C, Megan Avenue II,

12, Jalan Yap Kwan Seng,

50450 Kuala Lumpur, Wilayah Persekutuan

Address for Returns:

Ecart Services Malaysia Sdn. Bhd.

Returns department-

Lot PT. 2611 & 2612, Jalan Subang 7,

Kawasan Perindustrian Sg. Penaga,

Subang Industrial Park,

47500 Subang Jaya, Selangor Darul Ehsan.