Lazada guarantee that all purchased products are genuine, brand new and not defective.
If the products received are not at the conditions described above, please notify us within 48 hours from the time you received the item. Lazada has the right to refuse any support if customers fail to inform us in the notification window period stated.
In case the product you receive does not meet our commitment as stated above, you will have 14 days to return products.
The returned item must be sent to Lazada for quality checking (QC). Lazada will replace it by a new one or refund the paid price of the returned item if it meets our Return terms and Conditions.
The camera quality is good. Delivery is fast but the only thing that disappointed me was slow update for the tracking number. The parcel already out for delivery but I not yet get any tracking number. Luckily there is someone at home help me to collect the parcel. However, this is a good deal for sure.
Awesome! Buy Yi 4k action cam is my 1st time shopping experience @ Lazada. Luckily Atcetera Atcetera Solutions is not disappointing me. The company able to meet my expectations in terms of product quality, its safe packaging from damage and delivery within expected time frame.Thanks to Atcetera and for sure you are in my list of reliable and trusted business partner!
I ordered my camera on 17th and the parcel received on 22nd. When I had a query when i mistaken the delivery was not complete they called me back immediately to clarify. Professional. Highly recommended.
I was really satisfied with the product after the first few times trying out. However, I realised that the display screen is flickering now. I am very worried about its function and its impact to the camera. Who should i contact with regarding to this issue?