Lazada guarantee that all purchased products are genuine, brand new and not defective.
If the products received are not at the conditions described above, please notify us within 48 hours from the time you received the item. Lazada has the right to refuse any support if customers fail to inform us in the notification window period stated.
In case the product you receive does not meet our commitment as stated above, you will have 7 days to return products.
The returned item must be sent to Lazada for quality checking (QC). Lazada will replace it by a new one or refund the paid price of the returned item if it meets our Return terms and Conditions.
fast delivery. The parcel received in very "hot" condition. seem like the delivery process (delivery by Lazada Lex) having problem. the parcel like under the sunlight for long period before reached my place. Even the handphone take out from the box also very HOT.