Lazada guarantee that all purchased products are genuine, brand new and not defective.
If the products received are not at the conditions described above, please notify us within 48 hours from the time you received the item. Lazada has the right to refuse any support if customers fail to inform us in the notification window period stated.
In case the product you receive does not meet our commitment as stated above, you will have 7 days to return products.
The returned item must be sent to Lazada for quality checking (QC). Lazada will replace it by a new one or refund the paid price of the returned item if it meets our Return terms and Conditions.
Hi there, I have received 3 boxers(size M) of color blue, black, and yellow. For some reason, the blue and black boxers are tight, and the yellow one fits me well. I have checked the size of the boxers, and they all state they are M, yet only the yellow boxers are the right size for me and aren't too tight. Is the sizing off for these boxers? If so, I would like to request new boxers thank you.
Although the item description says : "random" colours, I was delivered all three boxers of the same colour (brown). This is highly unacceptable and can be termed as "cheating"
I would request the seller to send me 3 different colours as they have advertised
Can I expect this?
I can return the ones which were delivered.....
i have made my purchased a month ago and all i got is empty parcel and till now they refuse to send the item to me despite of the proof that i have shown them.
if you have alot of money to waste then you can buy from this SELLER !!
Referred to my order id 325158925.
Consignment # : EM777397004MY
Package No : MPDS-325158925-3022
Thank you for the hassle delivery arrangement but unfortunately the quantity is shortage of 1 unit. It's supposed to be 6 units but inside the packing only have 5 units. Therefore, please assist us for this case. Your kind assistance and cooperation is highly appreciated.
Looking forward for your kind respond. TQ.