The item is as good as advertised. However, the whole process of delivery was very bad. First, the seller used nothing to protect the product/original box during delivery. As a result, the box of the item was damaged during the delivery.Luckily, the item was not affected. Second, the biggest problem was the courier used, which was NinjaVan. The item was shipped by Lazada/seller on 26/8 which was one day after the payment was made. However, NinjaVan postponed the delivery until 6/9. The item just stuck in their hub at Subang for more than week. So, my advice is, for those who want to buy item from Lazada and need to use it urgently, please do check the courier used by Lazada first. All I can say, NinjaVan gave me the worst online shopping experience ever.
25 people found this helpful
Good Product2 years ago
by Stephanie Y.Verified Purchase
Really good buy. I went to the shopping mall to buy a new hair dryer and came across this. Checked on Lazada and its way cheaper than in store, even though it was on sale. Took only 2 days from purchase to delivery.
10 people found this helpful
Express delivery is a scam7 months ago
by Daniel C.Verified Purchase
Ninja van must have stopped by Japan before dropping in to KL because I ordered on 7th November and now it's already 9th but item has yet to arrive. Very well done Lazada
6 people found this helpful
Great8 months ago
by VickyVerified Purchase
Nice hairdryer and packing! hair faster dry than using other salon hair dryer, hair shine bright after using it!! Thank you LAZADA.
5 people found this helpful
Delivery time is unexpected.12 months ago
by Kristy S.
Placed an order on 12/6 until now still haven't get the item yet . So slow.... can I have the tracking number?
hi, I received item on 30 April and I use until now just got problem about the fan when I switch to high levels but the wind seem like medium only what should I do..
Ooi C. - 2 weeks ago
Hi Ooi, You may claim the warranty at any Philips Authorize Service Center. You need to bring along these required documents (warranty card and proof of purchase). Please reach out to us via Whatsapp: # 01 283 220 70 and we are glad to provide further information on this. Thank you.
BlipMY - answered within 13 hours
Country of origin America Hi, is it means this product made in America?
Eric L. - 3 weeks ago
Hi Eric, as per check this item made from China. Thank You
BlipMY - answered within 22 hours
for Warrenty how and who should we look for? thanks.
Michy - 1 month ago
Hi Mitchy, The 2 years international warranty is provided directly by Philips Malaysia. You may register the warranty online via Philips Malaysia Official Website along with your proof of purchase. If you need further information on this, please do not hesitate to contact us. We will be happy to help! Thank you!