Usborne Beginners Series: Engaging Science History & Nature Exploration Set - 30 Books Soft Cover

How will you rate the dealer who is selling these books?\nThere are 30 books in this set. Unfortunately, the dealer only sent 2 sets (20 books ) and promised to send the balance 10 books after restocked by 6th of October. Anyway, it is going to 2 weeks, the dealer still keeps silent, nor message replied or parcel received from them...Full amount have been collected....how sad ....\nvery upset set with the dealer. After I submitted a refund, he pursued to cancel it and promised to send the pending set. Sadly, he sent old stock, the box that held the set torn a part, and the books were scattered. very bad service