Management: A Total Quality Perspective |old unused book |Management book

Title: Management: A Total Quality PerspectiveAuthors: Gregory M. Bounds, Gregory H. Dobbins & Oscar S. FowlerISBN-10: 0538843446ISBN-13: 9780538843447Publisher: South-Western College PublishingPublication year: 1995Format: HardcoverLanguage: EnglishPages: 760 pagesSubject: Management / Total Quality Management (TQM) Book Description:This book explains management through a total quality perspective. It covers how organizations can improve quality, customer satisfaction, teamwork, decision-making, continuous improvement, reengineering, and organizational structure. It is suitable for business and management students who want to understand how quality principles can be applied in daily management practices.