Channa Golden Pulchra Langka 7-8cm live fish rare species

Channa Golden Pulchra langka To file a claim, please pm clear photos or videos of the deceased fish in the unopened bag within 2 HOURS of the delivery time indicated by the tracking status.Delivery Direct to your DoorWelcome to Impian HouseEAST MALAYSIA,LANGKAWI,PANGKOR NO DOA REQUEST.(NO REFUND ARE ALLOWED)At Impian House , we’re dedicated to delivering top-quality fish right to your door. Shipping live fish is a delicate process. Please review our guidelines to ensure a smooth and safe delivery for your aquatic friends.Shipping Guidelines:Ensure your shipping address is accurate. Inaccurate addresses threaten fish welfare and void our D.O.A (Dead On Arrival) policy.Fish cannot be shipped to P.O. Boxes or Parcel Lockers.Ensure someone is available to receive the delivery. Unattended deliveries are not covered under our D.O.A policy.Upon arrival, acclimate fish to their new environment. This includes stabilizing bag temperature in the tank and mixing tank water gradually.Terms & Conditions:We may delay live fish orders due to:Fish health concerns.Stock limitations.Our guarantee covers only the livestock.In case of D.O.A, We resend fish but need pay postage RM10 for small fish RM20 for big fish( exp: Arowana 8inci above)D.O.A (Dead On Arrival) PolicyEnsuring the health and well-being of our fish during transit is a priority. However, should you face any unfortunate circumstances upon delivery, kindly adhere to our D.O.A policy:Presence at Delivery: Ensure someone is present to receive the delivery. Absence voids the policy.Valid Delivery Addresses: We require a legitimate delivery address. P.O. Boxes or erroneous addresses will not be eligible under this policy.Claiming a D.O.A:To file a claim, please m clear photos or videos of the deceased fish in the unopened bag within 2 hours of the delivery time indicated by the tracking status.It is also required to provide additional images or videos of the fish outside the bag. If the deceased fish cannot be clearly captured in a video, please ensure the tails are removed.Include all pertinent information related to your order in your claim pm, such as your name, order number, tracking information, and a list of the D.O.A fish. Please note that all communications regarding this claim must be conducted exclusively via pm.Important: The D.O.A coverage becomes void if the fish are removed from their bags without providing the necessary images or video of the fish still in the bags.No Returns: We regret to inform that we do not accept returns of any nature.Account Usage: Ensure you use a signed-in account on Lazada for all purchases.Exclusions: Live feeders such like pallet are not covered under our D.O.A claims.Q&A:Incorrect fish received? Errors may occur. 50% Refund will be provided based on fish value.Unavailable fish on shipping day? We’ll refund missing fish. If a major portion of your order is missing, our team will contact you.Before Ordering:Ensure tank space and that it’s fully cycled.Check fish compatibility and water parameters.Stock the tank gradually to maintain water quality.Refrain from feeding new fish for 24 hours. Feed existing fish before introducing new ones.Fish may appear pale post-transit. They’ll regain color after acclimatizing.Thank you for choosing Impian House ,Let’s ensure the best for your aquatic friends. Happy fish keeping!AboutImpian House is an exciting Aquarium store conveniently in Lazada .We have the largest range of freshwater aquarium fish around. From the most rare and exotic species to top quality and competively priced everyday favourites, come shop online. Browse our huge range of aquarium live stock in our website. There is something to suit every fish keeper from the first timer to the most experienced enthusiast or breeder at a price you'll find hard to beat.